Service Policies & FAQs
How accurately does the online estimator price my plan? +
Our internal engine uses ~70 micro-modifiers based on regional Alaska labor rates. While 95% of quotes are confirmed as submitted, we perform a brief site verification for extreme conditions to ensure pricing integrity.
What is your policy on rescheduling? +
We respectfully require 24 hours notice for standard service modifications. If an emergency arises, please call us directly. Repeated same-day cancellations may incur a penalty fee to cover staff mobilization.
Do I need to be present for the cleaning? +
Not at all. For Airbnb turnovers and Vacant Make-Ready Services, we typically utilize secure lockboxes or temporary door codes. For residential deep cleans, many clients prefer to leave a key with our licensed and insured team.
Are you licensed and insured in Alaska? +
Yes. Arctic Precision is fully licensed and carries comprehensive general liability insurance specifically tailored for high-value residential and commercial environments in Alaska.
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